Understanding the landscape
- A full week view with the option to zoom in on a particular day or zoom out to a month overview.
- The ability to see the status of each shift or request at a glance through color or notification indicators.
- To complete all shift related actions from the My Schedule view. The visibility of total hours scheduled and worked in a given work week.
- Users felt the interactions were intuitive and guided them easily through tasks.
- Users liked that they could complete most of the in-app actions directly from the “My Schedule” view.
- All participants completed all assigned tasks on the final concept compared to the initial testing on the existing product where 2 out of the 4 participants failed at least one of the tasks.
- Time on task was greatly improved on each assigned task.
- Rebrand ShedWool to better represent the values and purpose of ShedWool.
- Implement the horizontal week view and day and month alternative views.
Conduct testing with users who may have two employers who use ShedWool.
- How will they navigate the two logins and schedules?
- Could this be visualized from the same calendar view?
- Could a user toggle back and forth between logins?
Develop and test tools for the non-English speaking population.
- Consider translation tools or preset messages.
Implement time-clock integration.
- Track hours and pay for employees and labor cost for managers.
Existing hybrid application.
We used this evaluation to focus our questions and testing with users.
I put together an illustration of the timeline, communication, and stressors of the schedule lifecycle to communicate our findings to our client.
The biggest change to the overall structure of ShedWool was the addition of a Month View and a Day View on the employee schedule. These different views give the user more flexibility and control over their ever changing schedule.
We annotated each screen to communicate design decisions, user interactions, content placement, and various element state changes.
Proposed concept for ShedWool.